Business energy and utilities for dental practices and clinics
Clinics run sterilisers, lighting, computers and treatment equipment through the day, and patients ring and pay at the front desk. We look after the energy, water, phones and general waste, and tell you plainly which waste needs a licensed specialist.
- Electricity and gas quoted separately, with end dates checked first
- Plain about clinical waste: it needs a licensed specialist
How Helios helps dental practices and clinics.
Practice managers juggle enough. Helios keeps your energy, water, waste and renewals on one list, with one contact.
One contact for the practice
Electricity, gas, water, general waste and insurance renewals on one list, so the practice manager has one person to call.
General waste, clearly separated
We arrange general waste and recycling. Clinical waste needs a specialist collector, and we tell you so.
Equipment and heating priced properly
Sterilisers, compressors and heating shape your usage. We compare rates as printed against your own bills.
One practice or a group
Every practice checked on its own consumption, with all end dates and documents in your portal.
What clinics usually need from us
Clinic waste: what we arrange and what needs a specialist
Healthcare places such as GP surgeries are covered by Simpler Recycling in England, so dry recyclables, food waste and general waste must be kept apart. We arrange those collections.
Clinical, offensive and sharps waste are different. GOV.UK says healthcare offensive waste must be segregated from both clinical and mixed municipal waste. The CQC says dental practices must have an amalgam separator and that authorised waste management establishments must collect amalgam waste. NHS England’s HTM 07-01 sets out how healthcare waste should be managed. These streams need a licensed specialist carrier, and we do not arrange them.
Sources: GOV.UK, GOV.UK classification, CQC, NHS England
Energy in a practice
Dental trade press describes practices needing equipment, lighting and computers throughout the day, with sterilisers among the points to look at. In 2022, Dentistry reported on a practice whose fixed tariff ended with no replacement offered during market volatility, which is exactly why we check end dates and notice windows well ahead.
Sources: The Dentist, Dentistry (2022)
Points that catch clinics out
Recycling applies to healthcare too
Simpler Recycling names healthcare places such as GP surgeries. Small practices with fewer than 10 full-time equivalent employees have until 31 March 2027.
Source: GOV.UK
Rolling onto higher rates
Ofgem says deemed and out-of-contract rates are usually higher than negotiated rates.
Source: Ofgem
Staff cover
Employers’ liability insurance is compulsory once you employ staff, with at least £5 million cover.
Source: GOV.UK
Keeping contracts and documents in order
Before we quote we list:
- Energy end dates and notice windows
- Phone system and line contracts
- Which waste goes to us and which to your clinical waste carrier
- Water account and retailer
What to send us
Send what you have and we will ask for anything else we need.
- Recent electricity and gas bills
- Your phone and broadband bills
- Your general waste invoice
- Card machine statements, if you take cards
How Helios looks after a practice.
Here is how a practice’s contracts look in the Helios portal: every service, every end date and every document in one place.
- One contact for every service and every site
- Every end date and notice window tracked, with reminders
- Rates exactly as printed: electricity and gas always quoted separately
- Contracts, documents and meter readings in your Helios portal
Practice · Park RoadIllustration only- ElectricitySurgery and equipment30/06/2027Live
- GasHeating30/06/2027Live
- WasteGeneral and recycling31/01/2027Renewal due
- WaterSingle supplyRollingLive
- InsurancePartner broker01/08/2027Live
One practice or a group
A single practice
We check end dates, quote electricity and gas separately and look at the phone system.
A group of practices
Each practice has its own meters and dates. We keep them on one list. See multi-site groups.
What we may find
It depends on your bills. These are the things we check.
- An energy contract on out-of-contract rates
- General waste without a recycling collection
- Phone lines you pay for but no longer use
Get a quote for your clinic
Tell us about your business and we’ll be in touch. We check your contract end dates and notice windows before we quote.
Prefer to talk? Call 020 4628 5727, Monday to Friday, 9am to 5pm.
Frequently asked questions
Do you collect clinical waste?
No. Clinical, offensive, sharps and amalgam waste need a licensed specialist carrier. We arrange general waste, cardboard and recycling.
Do Simpler Recycling rules apply to clinics?
Yes. GOV.UK names healthcare places such as GP surgeries. Businesses with fewer than 10 full-time equivalent employees have until 31 March 2027.
How must dental amalgam be disposed of?
The CQC says practices must have an amalgam separator and that authorised waste management establishments must handle and collect amalgam waste.
Do clinics need specialist insurance?
Indemnity requirements depend on your profession and regulator, so check with them first. You can take out business insurance, such as employers’ liability and premises cover, through FCA-authorised partner brokers.
Bring your practice into one place.
Send us a recent bill and we will start with your contract dates and prices. Add the rest of your services whenever you are ready.
