Your retailer and tariff
Who bills you, on what tariff, and whether another retailer could serve you better.
Business water
Business water rates and supplier switching
In England, businesses can choose their water retailer. We check your retailer, tariff and bills against your meter readings, and keep your water account in your portal with every other service.
- Retailer and tariff checked
- Bills compared with your meter readings
- One contact for water and everything else
Water · High StreetIllustration only
RetailerRetailer C
ServicesWater and wastewater
BillingQuarterly
Meter read 02/10/2026Live
What we check
Six things we check on your water account.
Water bills are easy to leave alone. These are the details we look at before we suggest any change.
Actual or estimated readings
Estimated bills can drift from what you really use, so we compare them with your meter readings.
Wastewater charges
Water leaving your site is billed as well, so we check those lines too.
Every supply point
Every supply point and meter on your account, so nothing is billed twice or missed.
Trade effluent
If your business discharges trade effluent, those charges are part of the comparison too.
Where you trade
Switching depends on where your premises are. In England you can choose your water retailer.
How we show it
Your water account, checked line by line.
We compare your retailer’s charges with another retailer’s for the same usage, using your actual meter readings.
- Charges compared on your real usage
- Water and wastewater shown separately
- Fixed charges included
Water · High StreetIllustration only| Illustrative example | Current | Option A |
|---|---|---|
| Retailer | Retailer C | Retailer D |
| Bills based on | Estimated readings | Actual meter readings |
| Water | £1.62 per m³ | £1.58 per m³ |
| Wastewater (95% returned) | £2.05 per m³ | £2.00 per m³ |
| Fixed charges | £270.00 a year | £250.00 a year |
| Annual cost before VAT | £4,551.00 | £4,426.00 |
Difference over 12 months £125.00Based on 1,200 m³ a year. VAT on water depends on your type of business, so it is not shown. For illustration only, not a real customer.
How it works
Four steps, one contact.
- Step 1
Send a recent bill
Your latest water bill for each site, with all pages.
- Step 2
We check your readings
Actual or estimated, compared with what your meter shows.
- Step 3
We compare retailers
Tariffs and service from the retailers that can supply you.
- Step 4
You choose, we do the rest
If you switch, we handle the paperwork and your account goes into your portal.
Who we help
Business water by type of business.
What matters differs from one business to the next. See what we look at for yours, or browse all business types.
One of eight
Water is just the start.
Bring your electricity, gas, waste, telecoms, card machines, cash advance and insurance into the same portal, with the same contact. One place for every contract saves you time.
Get a quote
Get a quote for business water.
Tell us about your business and we will be in touch. We check your contract end dates and notice windows before we quote.
Prefer to talk? Call 020 4628 5727.
Questions
Business water, answered.
Can my business switch water supplier?
In England, businesses can choose their water retailer. The retailer handles your bills, meter reads and customer service.
Will my water supply change?
No. The pipes and the water stay the same. A retailer switch changes who bills you and looks after your account.
What do I need to send you?
Your latest water bill for each site, with all pages, and a recent meter reading if you have one.
What if my bills are estimated?
Send us a recent meter reading with your bill. We compare the two, so you know whether your bills reflect what you really use.
Bring your water into one place.
Send us a recent water bill and we will start with your retailer, tariff and readings. Add your other services whenever you are ready.
